Fake Product

Warranty

Q: How Long Is Your Warranty?

All Apex products are subject to the particular products manufacturer's warranty. This manufacturer's warranty is subject to inspection by a manufacturer or importer and follows the guidelines of the manufacturer's warranty. For full details please visit our Terms and Conditions page.

Q: What do I do if I have a problem?

If your product arrives damaged or with a fault, please take photographs of the damaged packaging and the damage to the products. Email us within 2 working days to let us know about the situation and include the photographs of the damage. If we are notified later than 3 days after you receive the items, we will not be able to repair or replace the items. Email us at sales@apexdesign.com and provide:

• A detailed description of the fault and damage, and
• Photos showing the damage or fault.

Shipping & Returns

Buy With Confidence

We want you to love your purchase. Apex accepts returns on a vast majority of our products (in new, uninstalled condition and original packaging) within 30 days of receipt, unless the items are custom made-to-order products.

Return Policy

If you don't love it, you may return your purchase within 10 days of delivery. Visit our Orders and Return Center for instructions and to get started. Return credits are issued within 10 days after the item is received and inspected. Shipping charges are non-refundable. The cost of return shipping will be deducted from your refund.